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You will be responsible for the cost of return shipping. If your product is eligible for return and you do not live in Winnipeg, you should mail your product to: GameKnight Games and Cool Stuff, 519 Osborne Street, Winnipeg, MB, Canada, R3L2A9
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Please be sure to check your components within three days of purchase, as after this period, no returns are available for used board games.
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Because of the unknown contents of these products, once the product is purchased and removed from our sight, we can no longer assure that the contents are factory sealed and not somehow scanned or otherwise determined. Collectible blind packs: HeroClix, D&D Icons of the Realms, Magic: the Gathering, etc.There is a proof of purchase, be it a receipt or purchased under a customer file.If a product has had its shrink wrap removed but the contents are otherwise still sealed, a return may still be possible, but a 15% restocking fee will be applied.The product is fully sealed and unopened.For the majority of our products, they can be returned for either exchange or refund assuming they fulfill the following criteria: